FAQ
FAQ
Thank you for visiting our shop! We hope to answer all of your questions regarding ordering, shipping and fulfillment. If you have any additional questions, please do not hesitate to contact us via the Contact Us Page.
How can I check the status of my order?
You can find the status of your order and see all the shipping details on our tracking page.
What are the shipping Fees?
We offer a flat rate shipping fee for all items, Typically shipping is $5.00 for the first item and $2.5 for each additional item. But it varies per item type. You’ll see that added to your cart during the checkout process.
How do shirts fit?
Check out our sizing chart for details
Can I use more than one coupon on my order?
Our system only allows one coupon per purchase
Do you ship internationally?
We currently only ship products domestically. We do not ship to US territories or outside of the United States.
May I order by Phone?
At this time, online is our only ordering service.
How do I contact Customer Service?
Our Customer Service team is available via the Contact US Form or via email at support@Iamspirilogical.com
What is your return policy?
Our goal is that you love your product as much as we do! If you are not satisfied with your purchase you may return it within 30 days of your order date for a full refund minus the shipping charges. Please contact Customer Service at support@Iamspirilogical.com for assistance. You will be responsible for return shipping fees. Refunds will be processed within 7-10 business days of receipt of the item in our warehouse.
If you would like to exchange an item you purchased for a different item, you can send the original item back to our warehouse address noted in the invoice for a refund and place a new order for different item or size online.
All items must be returned in new, resaleable condition. Apparel items that have been washed or worn cannot be returned.
Can I make a change to my order?
Once an order is placed, we are not able to add any products or change any of the quantities. If your order has not shipped, you can request a cancellation and our team will make the best effort to stop your order. If your order has been processed and we are not able to cancel it, you can refuse delivery and your order will be subject to our return policy.